ServiceNow Training

ServiceNow training from Karthik Trainings makes you master the ServiceNow platform, which covers basics to advanced level topics. Quality training, real-time project implementation, Certification Oriented, Interview Preparation, and Work support are the primary things we cover during the course training.

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45 Hours of Live Training

Real-Time Project Implementation

Certification Oriented Training

Lifetime Career Guidance Support

Job Support

ServiceNow Training

ServiceNow Online training from Karthik Trainings will make you a professional in the ServiceNow space. We have designed our course that covers topics suitable from basics to advanced level, covering real-time project implementation.

Our main motto is to make our students professional and certified in the ServiceNow platform.

We have the best trainers in the industry who have 10+ years of real-time experience and are passionate about delivering quality training.

We believe nothing is complex in this cosmos. It is just the way we perceive things. So we make technology simple with well-planned sessions and with our teaching skills.

ServiceNow Training Key Features

Training from Industry Experts

100% Job Assistance

Career Guidance

Work Support

Live Projects with Real time scenarios

Timely Doubt Solving

Flexible Timing

Book Free
Demo Class

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ServiceNow Syllabus

An Overview and Insight to Servicenow Platform

Understanding ServiceNow Platform
Purpose of Servicenow Platform and where it is used
Servicenow with Cloud Computing
Understanding ITIL Foundation
Understanding Navigation and Users in the platform
Portals and its significance
Understanding Releases concept wrt to Servicenow

Working on Homepage creation

Working on creating Gauges
Understanding CSS Properties, UI Properties in the platform
Homepage and Banner : Customising

Working on Tables, Forms, Dictionary

Working with Applications and modules
Working with Tables
Customizing the form and table layouts
Working with Section Views
Working with Dictionary Overrides
Working with Reference Qualifiers
Working with the Related Lists

Understanding UpdateSet’s

Working on Creating an Update Set
Working on Merge update set
Various operation like Retrieve Update set in another instance

Workflows in Servicenow

Learning Workflow editor and workflow scripts
Understanding Workflow activities and workflow context
Working on Workflow stages, Transitions

Working with ServiceCatalogManagement

Understanding : A user of Service catalogue, Back and end execution
Working on catalogue item, record producer, order guide
Create RITM and catalogue task
Attaching workflow to catalogue items

Importing data into platform

Understanding following : XML Report
Transform Maps
Schedule data import
Import sets
Transform Scripts
Data Load automation

Understanding User Administration in the platform

Working with groups
Creating Users and Departments
Understanding the Concept of delegation
User profile customization
Roles & group membership
Fetch detail of logged in user

Working with Email Notifications

How to Define a template
Configuring notifications
Understanding Email Logs
Introduction to SMTP and POP mail Servers
Trigger email and even

Working with SLA & Schedules

Understanding SLA configurations
Properties in SLA
Attach SLA to tasks
Create Schedule and child Schedule

Working with Schedule Jobs

Complete understanding about Scheduled jobs
Schedule job Log
Scheduled reports

Working on Access control List

CRUD operations on ACL on table and field Level.
Debug ACLS
Write ACL Scripts
Concept of Privileged system admin

Working on WebServices

Overview on web services
SOAP Messages
Debugging
Personalize users
Debugging business rule
Debugging ACL
Background Scripts

Understanding and Working with Scripts

Client Scripts
Business Rules
UI Actions
UI Policies
Data Policies
Script Includes
Data Lookup rules
UI pages
UI Macros
Dictionary

Working on SSO & LDAP Integration

SSO integration
LDAP integration

Understanding Flow Designer

Overview of a flow designer
Demo of a flow designer

Working on Service Portal

Concept of Pages
Understanding Widgets controller
Demo

Courses to
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Get enrolled for free demo sessions, which will give you more clarity about ServiceNow questions like job opportunities in the market, long-term career path, and certifications.

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Best Instructors

Our trainers are very enthusiastic and passionate about delivering Mulesoft training with quality. They guide, inspire, and motivate you in all the aspects AIM for, our ultimate motto!

Students Review

Madhan

I am delighted to be part of karthik trainings as I shaped my career from non-IT to IT professional!! Got the placement with trainer support and assistance which made my entry into MNC simple.
I really thank karthik who made this happen

Ankit Saxena

One thing that always comes to my mind when I speak about karthik Trainings is the Quality and One stop shop for all technology related things. In my opinion Karthik Trainings is the best institute for any true technology aspirant

Amit

Karthik Trainings is a place where I shaped myself into an expert in the technology that I opted for. Session quality with real time scenarios is the best thing that I can say which is unique. Work support which is delivered with working professionals is of good quality.