ServiceNow Training

ServiceNow training from Karthik Trainings makes you master the ServiceNow platform, which covers basics to advanced level topics. Quality training, real-time project implementation, Certification Oriented, Interview Preparation, and Work support are the primary things we cover during the course training.

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45 Hours of Live Training

Real-Time Project Implementation

Certification Oriented Training

Lifetime Career Guidance Support

Job Support

ServiceNow Training

ServiceNow Online training from Karthik Trainings will make you a professional in the ServiceNow space. We have designed our course that covers topics suitable from basics to advanced level, covering real-time project implementation.

Our main motto is to make our students professional and certified in the ServiceNow platform.

We have the best trainers in the industry who have 10+ years of real-time experience and are passionate about delivering quality training.

We believe nothing is complex in this cosmos. It is just the way we perceive things. So we make technology simple with well-planned sessions and with our teaching skills.

service now training in hyderabad

ServiceNow Training Key Features

Training from Industry Experts

100% Job Assistance

Career Guidance

Work Support

Live Projects with Real time scenarios

Timely Doubt Solving

Flexible Timing

Book Free
Demo Class

ServiceNow Syllabus

An Overview and Insight to Servicenow Platform
  • Understanding ServiceNow Platform
  • Purpose of  Servicenow Platform and where it is used
  • Servicenow with Cloud Computing
  • Understanding ITIL Foundation
  • Understanding Navigation and Users in the platform
  • Portals and its significance
  • Understanding Releases concept wrt to Servicenow
Working on Homepage creation
  • Working on creating Gauges
  • Understanding CSS Properties, UI Properties in the platform
  • Homepage and Banner : Customising
Working on Tables, Forms, Dictionary
  • Working with Applications and modules
  • Working with Tables
  • Customizing the form and table layouts 
  • Working with Section Views
  • Working with Dictionary Overrides 
  • Working with Reference Qualifiers
  • Working with the Related Lists
Understanding UpdateSet’s
  • Working on Creating an Update Set
  • Working on Merge update set
  • Various operation like Retrieve Update set in another instance
Workflows in Servicenow
  • Learning Workflow editor and workflow scripts
  • Understanding Workflow activities and workflow context
  • Working on Workflow stages, Transitions
Working with ServiceCatalogManagement
  • Understanding : A user of Service catalogue, Back and end execution 
  • Working on catalogue item, record producer, order guide
  • Create RITM and catalogue task
  • Attaching workflow to catalogue items
Importing data into platform
  • Understanding following : XML Report
  • Transform Maps
  • Schedule data import
  • Import sets
  • Transform Scripts
  • Data Load automation
Understanding User Administration in the platform
  • Working with groups
  • Creating Users and Departments
  • Understanding the Concept of delegation
  • User profile customization
  • Roles & group membership
  • Fetch detail of logged in user
Working with Email Notifications
  • How to Define a template
  • Configuring notifications
  • Understanding Email Logs
  • Introduction to SMTP and POP mail Servers
  • Trigger email and even
Working with SLA & Schedules
  • Understanding SLA configurations
  • Properties in SLA
  • Attach SLA to tasks
  • Create Schedule and child Schedule
Working with Schedule Jobs
  • Complete understanding about Scheduled jobs
  • Schedule job Log
  • Scheduled reports
Working on Access control List
  • CRUD operations on ACL on table and field Level.
  • Debug ACLS
  • Write ACL Scripts
  • Concept of Privileged system admin
Working on WebServices
  • Overview on web services
  • SOAP Messages
  • Debugging
  • Personalize users
  • Debugging business rule
  • Debugging ACL
  • Background Scripts
Understanding and Working with Scripts
  • Client Scripts
  • Business Rules
  • UI Actions
  • UI Policies
  • Data Policies
  • Script Includes
  • Data Lookup rules
  • UI pages
  • UI Macros
  • Dictionary
Working on SSO & LDAP Integration
  • SSO integration
  • LDAP integration
Understanding Flow Designer
  • Overview of a flow designer
  • Demo of a flow designer
Working on Service Portal
  • Concept of Pages
  • Understanding Widgets controller
  • Demo

Courses to
uplift your

Enroll For Demo

Get enrolled for free demo sessions, which will give you more clarity about ServiceNow questions like job opportunities in the market, long-term career path, and certifications.

Learn from
Best Instructors

Our trainers are very enthusiastic and passionate about delivering Mulesoft training with quality. They guide, inspire, and motivate you in all the aspects AIM for, our ultimate motto!

Students Review


I am delighted to be part of karthik trainings as I shaped my career from non-IT to IT professional!! Got the placement with trainer support and assistance which made my entry into MNC simple.
I really thank karthik who made this happen

Ankit Saxena

One thing that always comes to my mind when I speak about karthik Trainings is the Quality and One stop shop for all technology related things. In my opinion Karthik Trainings is the best institute for any true technology aspirant


Karthik Trainings is a place where I shaped myself into an expert in the technology that I opted for. Session quality with real time scenarios is the best thing that I can say which is unique. Work support which is delivered with working professionals is of good quality.

Frequently Asked Questions

Does Karthik Trainings will help in clearing the ServiceNow Certification?

Yes, We will help you in clearing the certification on the ServiceNow platform

I’m coming from Non-IT background, Can I learn and Excel in ServiceNow?

Absolutely Yes, Ours trainers are well aware of these kinds of use cases. We will help you in every aspect to excel in the Servicenow platform.

Job Opportunities in Servicenow Platform

There are a good number of openings in the market. Our trainers will help you in preparing with the interview questions and cracking the interviews.

Join Demo Classes

Enroll and get two free live sessions on the platform with Industry expert trainers.

Training from Industry Experts
100% Job Assistance
Students Training Dashboard
Global Networking