Salesforce, Salesforce Lightning, as of now, is among the best CRM platforms globally. The company had a long journey of reaching up these heights. Besides, it is still trying to improve itself to meet the needs of the techno-centric world. No doubt there are numerous features and integration that have been introduced by the IT firms which are sure to top in the statistics of the services like sales, marketing, and different departments. However, they have to operate in the right manner. There is a requirement for professionals as coding is involved—the company in the year 2015 introduced lighting. The guide includes all the essential information that will be helpful.
Salesforce Lightning- What is it?
Salesforce lightning, in simple words, means the quick integration of work. The lightning component provides clients with a framework to accelerate development and performance. Besides, it is quite ideal for working with mobile applications. With the help of the lightning application builder, the applications can be made without any need for coding. Thankfully all the aspects come with customized lightning components.
Features of Salesforce Lightning
Mentioned here are the features of Salesforce lightning, which will provide in-depth knowledge.
1. Packed with the latest technology
Salesforce has some of the most technologically advanced features that can help improve the customer’s experience and inter-departmental relations. It will provide the facility to make use of the potential of the cloud for everything to perform work on the platform. Besides this, Salesforce also releases three definite lighting updates every year, which you will receive automatically.
2. Faster selling
When using Salesforce lightning, the users are expected to receive about 55 sales cloud pages along with 150 additional features. The top five features that will be most helpful for the representative working on the platform include opportunity kanban, assistant quarterly performance, start opportunity workspace, custom dashboard, etc. In addition, when operated by the platform will provide a clear insight.
3. Lightning voice
It is the best feature one can see in the improved platform. The feature provides great ease to the business people as it helps them associate with our clients better. By using it, you can make direct voice calls using the sales cloud. This means that irrespective of the location, you can use the Salesforce virtues. With this, you will easily make and receive calls if you have a cell phone included in it. Besides this, the best part about the feature is taking notes and log calls.
4. Steelbrick Feature
It is one of the highlights of the platform. The feature is constructed on the lightning infrastructure. The CPQ allows the staff to do all the tasks for the platform used in the business. By using the sales representatives, one can create contracts for the plans without anybody. Besides, they can also rebate approvals and ask for signatures.
5. Outlook alliance
Nothing can work great without the world’s best productivity suite working together. The alliance of Microsoft and Salesforce has taken business management to a whole new next level. Currently, you will be able to sign in to your lightning platform using the outlook account. This means one can easily change between programs. Further, the cloud-based lightning synchronization will keep the contacts across office 365 and all the other Microsoft exchange accounts safe.
6. CRM on thumbs
Herein we are discussing Salesforce mobile application that works on the lightning platform. The development came in sight just for redesigning the lightning desktop dashboard experience. The customization has been made on the platform, which will immediately be available for cell phone devices by using the Salesforce1 lightning mobile application.
7. App Exchange
As of now, there are a total of 157 lightning-ready third-party applications, which one can find on the Salesforce AppExchange platform. All the applications are pre-reviewed and integrated to work with the platform fluently. By using these lightning-compatible applications, you will experience consistent operations. As you shift the organization towards the lightning interfaces, all you have to do is search for the application with the lightning-ready symbol on the app, and there you will be getting along with all the requirements.
8. Lightning snap-ins
It is quite a helpful feature present in the cloud lightning service. It allows the companies to directly coordinate with the client to support the application and the page snaps. It makes it easy to reach out to clients. It also provides help in the right manner.
9. Lightning customer community
The lightning customer community is the most feature-packed aspect of Salesforce. It works by empowering intelligence intelligently and rapidly replying to the client. Moreover, an assistant promises to provide a complete level of personalization. The customer community now also comes along with many new engagement opportunities, which assist the businesses in improving client experience. Besides, it also provides different built-in solutions to frequent concerns of the business. With a proper customer executive community, there will be support available for the businesses as and when required. The assistant will ease the work and ensure things are well taken care of.
Conclusion
Salesforce lightning’s features clearly show how beneficial it can be for the business. However, to use it correctly, there is a requirement for proper learning and understanding. So to get the right help, you can consider taking the online certification. Karthik Training is the one you can trust for your course. As the best platform, they will guarantee you proper assistance and a great experience in getting the certification done. By taking a certification course online, you will ease carrying out your regular classes according to your schedule and at a much more affordable rate. So it’s now time that you complete your certification course as for sure it will help you get a better job.
